Received via email from Harvard Management on 12/29/16 at 9:34 AM

Good Morning Hickory Woods Residents –

We are expecting snow to begin today with the snow ending by early Friday morning, we wanted to send out the SNOW REMOVAL PROCESS for the community once again so that everyone has a moment to review before the storm begins. (below, and attached).

1. PLOWING STARTS AT 2 inches – Contractor will keep all roads and driveways PASSABLE throughout each storm and will generally begin plowing before 2 inches of precipitation has accumulated, and no later than when municipal plowing begins and roads and roads will be kept open with no more than 3 inches of accumulation throughout the storm.

2. IN EXTREME STORMS with accumulation of more than 1 inch per hour when the above criteria may not be achievable, the contractor will plow roadways at least once every 3 hours, and driveways, walkways and parking areas once each 6 hours through the storm.

3. MIDNIGHT TO 6AM – Contractor will have roads and driveways passable by 6AM for storms that start after midnight.

4. PRIORITY DRIVEWAY CLEARING – If you are an early morning commuter and must have your driveway made passable prior to 6AM, please contact Alliance directly at a 603-622-1111 and ask to be added to the priority driveway clearing list carried by the plow drivers.

5. CLEANUP OPERATIONS
a. AFTER STORM CLEANUP WILL BE COMPLETED WITHIN 10 HOURS OF THE END OF A STORM. Contractor is responsible for after storm cleanup consisting of: clearing driveways & walkways to their full width, clearing all catch basins, shoveling steps to front door (NOTE: Not responsible for scratched decking!) clearing parking, clearing hydrants, and using ice melt salt on roads and driveways as conditions dictate. Caution will be taken not to pile snow over electrical boxes.

b. BACK DECKS/PATIOS AND GENERATORS – Alliance will clear back decks and patios on a fee basis, for $30.00 per patio/deck and $15.00 per generator for requests submitted by December 15, or $45.00 per hour for requests received after December 15. Roof raking is available for $55.00 per hour on an On-call basis. Billing will be done by Alliance. Contact Alliance at 603-622-1111 to be put on this list.

6. VEHICLES IMPEDING SNOW REMOVAL – Any vehicles left on the road or at the clubhouse that impede the snow removal procedure are subject to towing.

7. QUESTIONS OR CONCERNS – Please contact Property Administrator Cheryl Mahaffey at cmahaffey@harvardmanagement.com or 603-429-2019 Ext 302 with any questions or concerns, which will be logged.

Best regards,
Doug Kilgore, Property Manager – Harvard Management Solutions