Several weeks ago you were all notified that New Star and its web site service would be imposing a $2.49 cent fee for each Assessment Payment processed through the New Star web site.
As you know a great many unit owners were annoyed with this, not because of the amount of money involved, but because:
- The announcement was preemptory and came without warning. (Even your Board of Directors was not warned of this.)
- Unit owners pay similar recurring bills on-line without paying such a fee.
- Unit owners also suspected New Star imposed this expense without justification.
Whatever the arguments for or against this fee might be, there are a number of simple ways to avoid paying the fee.
First of all, stop paying Assessments through the New Star web site. And terminate any Autopay arrangements you set up on the site.
In the future:
1. You can simply write a check and mail it to New Star Properties.
2. You can also use your Bill Pay Service: Most banks and investment companies have a service which allows you to pay your bills from within their system. They will make out and mail a check for you to the location you note on the date of your choice. They will also make recurring payments if you so specify. (Set it up once and you are done.)
All payments should be made out to the Hickory Woods Home Owners Association with your unit address in the memo section.
They should be sent to:
New Star Properties
183A Mammoth Road
Londonderry, NH 03053