From the BOD: How to file a work order to request maintenance

8/1/2020 If you need to submit a request for Alterations, Additions or Improvements to the BOD, HERE is the form

6/18/2020

Neighbors,
 
It has come to the board’s attention that some residents are unaware of how to file a work order to request maintenance
 
Work orders are the most efficient way to report an issue or problem with landscaping or maintenance etc. They are less likely to get lost and can be more easily tracked  than an email or phone call. You are also much more likely to get a timely response to your problem.
 
Here is how to submit a work order:
2. Click on “New Star Portal” button. 
3. Enter your email address and password in the appropriate boxes and click on the “Log In” button.
4. Click on the “Request Maintenance” button on the right hand side of the page.
5. Enter your issue or problem in the box under the “What needs attention?” caption and click “Next”. 
You should receive a reply within two business days. 
 
Sincerely,
Your Hickory Woods Board of Directors

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